Today, I wanted to talk about something I have thought about in the past - how AR technology could one day add value to the experience of having dinner with my children at their favourite space, Wagamama?! Without a restaurant app yet supporting this featute, I am going to simulate the experience using few available apps on Google Play.

Inspite of queuing for a while there was a bit of a delay being seated due to a recent policy of not allowing dogs even in the outside seating area and I thought for a moment that I might not be…


Digital technology, pervasively, is getting embedded in every place: every thing, every person, every walk of life is being fundamentally shaped by digital technology — it is happening in our homes, our work, our places of entertainment. It’s amazing to think of a world as a computer. I think that’s the right metaphor for us as we go forward. — Satya Nadella, CEO of Microsoft

The internet is no longer a web that we connect to. Instead, it’s a computerized, networked, and interconnected world that we live in. This is the future, and what we’re calling the Internet of Things…


Why talk about “New Ways of Working” in the first place?

It is best answered by ‘Murmuration’, see the video below….

A collection of starlings is called a Murmuration.

“Complicated behaviour can be caused by relatively simple individual patterns”. W. Brian Arthur, Pioneer in the science of complexity theory

The video shows thousands of starlings doing the same thing: staying as close as possible to those around them, resulting in complex figures.

“Individual actors react to economic situations created by others. This changes the situation, causing other actors to change their strategies again”. This creates a world in which individuals…


Lessons from Exploring Phones in a Store

I want to play with the phone too……

This image of my son jumping up and down because he cannot reach the phones highlights how high street stores may be missing out on a few tricks to improve overall customer engagement.

To appreciate what I mean, notice a few things

  1. Empty white spaces below the big display screens on the walls
  2. The displays being static — not promoting any interactions even for adults
  3. The furnishings (geometrically shaped display tables) reducing free movement in the limited floor space
  4. A visitor has to wait in…

I was recently asked how I would maximise value generation in a multi-team digital development environment. When responding to the question, I drew upon my professional training and experiences to draw up a sketch of the context and meaning of (a) what is ‘value’ (b) what some of the key principles and enablers of value creation or value loss are; so that (c) those responsible for value generation remain aware of and can measure the outcomes and benefits. …


If you are a technology innovation company, you would relate to challenges getting your hands on the right data necessary to fuel the innovation drive. If you are a major institution who wants to promote innovation, you can relate to the various regulatory restrictions (for the right reasons) in place to prevent sensitive data from being compromised. Even if data sharing agreements are signed, it still isn’t always possible to maintain full control, which ensures data is often masked or redacted prior to sharing with a third party.

Example of redacted data

In recent years, we have seen a marked change in consumer preference for shopping online at the expense of the high street retailers. The likes of Amazon and Ocado have taken away the need to visit the local supermarket to order groceries or get the latest gadget. A few months ago, I even ordered my pair of specs and sunglasses online — I was amazed at the options available. But then it also triggered a thought about how technology might have come full circle and redefine what we expect and how we experience the high street. …


A few months ago, I upgraded to a new phone and a 100GB data package at a very attractive price. My monthly usage has historically been perhaps around the 5GB mark at the most. So, this for me has been a luxury — I can listen to songs, stream videos endlessly without having to worry about going over! However, I thought how nice it would be if I could sell the 95GB of my monthly data allowance to others who may require that capacity and benefit from the arbitrage? Surely, there is always demand from tourists who are on holidays…

Mondweep Chakravorty

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